Executive Virtual Assistant (Product Associate) | English & Mandarin

• Fast-Track Hiring: Apply Now — Shortlisted Candidates Could Be Hired by December 19!

✨ About Ally

Ally helps founders and leaders scale themselves before they scale their companies.

We match Executive Partners with fast-growing e-commerce and creative businesses to bring structure, clarity, and execution leverage — blending human judgment with modern AI systems.

• Context of the Role and Your Mission

Conversational Mandarin is required. Fluency is preferred.

This role is high-trust and hands-on — not a standard VA position. Your mission is to ensure products, reports, and processes move efficiently and accurately, so clients and teams always have the information and support they need.

You will be the right-hand operator for the production workflow, chasing updates, tracking metrics, and maintaining operational clarity.

• Gain hands-on experience managing operational workflows for scaling, eight-digit, eCommerce brand.
• Develop skills in product coordination, reporting, and production follow-ups.
• Learn how high-performing teams operate remotely with structured processes.
• Earn a stable, competitive income: $6.5–$7 USD/hour (~$1,100–$1,200/month).
• What You’ll Actually Do

1. Coordinate Product & Production

• Follow up with internal and external teams to ensure timely product updates
• Track product defects, reporting numbers, and status updates daily
• Ensure all production tasks are moving forward without delays

1. Reporting & Data Management

• Check customer service tickets and summarize relevant product data
• Maintain accurate records and compute daily/weekly numbers
• Provide clear updates to the CEO or COO on progress

1. Operational Support

• Assist in managing workflows across teams, ensuring clarity and accountability
• Proactively chase people when tasks or deliverables are pending
• Identify bottlenecks and escalate issues for resolution
• What Success Looks Like
• 30 Days: You are independently tracking product updates and reporting numbers accurately.
• 60 Days: You’re managing follow-ups effectively across multiple teams and maintaining operational clarity.
• 90 Days: You’re confidently driving production processes, ensuring smooth workflows, and supporting the CEO/COO efficiently.
• What We’re Looking For
• Language Skills: English fluent; conversational Mandarin required (can read, write, and speak).
• Experience: Previous experience supporting eCommerce operations preferred, especially coordinating with suppliers or vendors in China.
• Operational Mindset: Strong follow-up, reporting, and execution skills. Ability to chase and organize multiple threads.
• Soft Skills: Proactive, reliable, and detail-oriented.
• Why You’ll Love Working With Ally
• Competitive pay: $6.5–$7 USD/hour (~$1,100–$1,200/month)
• Full-time remote role with clear schedule: 9:00 AM – 6:00 PM HKT, Monday–Friday
• Work directly with founders and leadership in a high-impact operations role
• Career growth opportunity: learn operational and production management in fast-growing eCommerce brands
• How to Apply

Click Apply Now here on JobStreet.

Shortlisted candidates will receive an external link to complete the full application (including a short video introduction).