Business Process Manager

On an annual basis, the BP Manager ensures that significant Company processes are accounted for in the documentation.

QUALIFICATIONS:

• Graduate of BS Industrial Engineering, Management or any related field is preferred but not required
• At least 4-5 years of work experience as a Manager in the Business Process Department or any closely related Department
• Knowledgeable in Microsoft Office Application (Visio, Excel, Word, Powerpoint) and Microsoft Teams
• Must be skilled in process mapping and information gathering from stakeholders
• Must be a critical thinker and detail-oriented
• With strong communication skills and comfortable working with a variety of stakeholders
• Experience in Retail and exposure to project management is a must

JOB RESPONSIBILITIES:

• Ensures that department goals/objectives are communicated with all team members
• Leads the team in the elicitation of information from the process owners to ensure complete documentation of the process/es.
• Finalizes and endorses for approval process improvement and provides assistance to process owners in identifying gaps and improving existing processes
• Reviews process documentation in collaboration with BP Specialist, Process Owners, and Senior Management
• Aligns all documented processes with all stakeholders and ensures adequate process cascade and training of process improvement and standardization initiatives before implementations are conducted
• Implements Business Process Document Management