Compliance Officer (5-months project-based, with potential for permanent role) - Quezon City
Intelegencia BPO Llc Corp. Quezon City Temporary
Investigate, analyze, and prepare responses to complaints received for Internal Dispute Resolution (IDR) purposes in Australia and New Zealand.
- Liaise via email and telephone with stakeholders, including regulators, legal representatives, and internal departments.
- Identify key issues and trends and recommend process improvements.
- Maintain accurate records using internal dispute management systems.
- Support and assist in External Dispute Resolution (EDR) responses for the Australian Financial Complaints Authority (AFCA) and New Zealand’s Insurance & Financial Services Ombudsman (IFSO).
- Refer IDR determinations to the VSC’s (IDR) to assist in determining outcomes of both retail and wholesale disputes.
- Adhere to timeframes set by the Compliance Manager and those outlined in the General Insurance Code of Practice, the New Zealand Fair Insurance Code, and ASIC RG 271.
- Maintain thorough and up-to-date records and registers for assigned complaints.
- Identify and draft procedures or improvements based on issues, themes, and trends arising from complaints to support process enhancements.
- Undertake required training.
- Support the Senior Compliance Manager with other compliance-related tasks, including internal and external audits, internal business reporting, and review of documents and marketing materials on behalf of clients.
Fly Ace CorporationQuezon City
JOB SUMMARY:
The IT security and Compliance officer plays a pivotal role in reviewing and enhancing the business processes and workflows of the organization to drive efficiency and maintain competitiveness within the industry. This position...
ATR Asset Management (ATRAM)Makati, 11 km from Quezon City
submission of all regulatory reports.
Compliance Monitoring
• Monitor adherence of ATRAM employees, officers, directors to regulatory requirements and company policies, such as but not limited to Code of Ethics and Conduct, Employee Personal Investment...
TMF GroupQuezon City
that enable our clients to operate their corporate structures, finance vehicles and investment funds in different geographical locations.
JOB PURPOSE:
The Corporate Compliance Officer – Corporate Secretarial and Research assists Senior Compliance Officers...