SAP Presales Consultant (Energy & Utilities)

Position Overview

We are seeking an experienced SAP Presales Consultant to support enterprise customers within the Energy & Utilities sector. The ideal candidate will have extensive experience in SAP presales, solution consulting, customer success, and enterprise software consulting.

The successful candidate will play a key role in driving customer success, supporting business development, and enabling digital transformation initiatives.

Key Responsibilities

• Build and maintain trusted relationships with enterprise customers and key stakeholders.
• Act as the primary liaison between customers and internal teams to ensure effective communication and timely issue resolution.
• Understand customer business objectives, operational challenges, and digital transformation priorities.
• Provide strategic guidance as a trusted advisor throughout the customer engagement lifecycle.

• Support presales activities, including customer meetings, executive presentations, solution demonstrations, workshops, and discovery sessions.
• Design business-focused SAP solution proposals aligned with customer requirements and strategic objectives.
• Collaborate with sales, consulting, technical, and delivery teams to develop competitive SAP solutions.
• Lead or support the preparation of:
• RFP/RFI responses
• Solution proposals
• Technical documentation
• Effort estimates
• Customer presentations
• Ensure seamless handover from presales to project delivery.

• Develop and execute customer success strategies that maximize long-term business value.
• Proactively identify and resolve customer concerns to ensure high levels of customer satisfaction.
• Identify opportunities to expand existing accounts through additional SAP solutions and services.
• Partner with sales teams to drive account growth, cross-selling, and upselling opportunities.
• Build long-term strategic partnerships with enterprise customers.

• Support successful project implementations by providing presales and solution expertise throughout delivery.
• Coordinate with cross-functional teams to ensure solutions are delivered on time and meet customer expectations.
• Ensure alignment between proposed solutions, project execution, and business outcomes.

• Gather and analyze customer feedback to identify opportunities for service and process improvements.
• Stay current with SAP innovations, emerging technologies, and industry best practices.
• Share market insights and product knowledge to strengthen solution offerings and customer engagement.

Required Skills & Qualifications

• Bachelor's or Master's degree in Information Technology, Computer Science, Engineering, Business, or a related field.
• Minimum 15 years of experience in one or more of the following:
• SAP Presales
• Solution Consulting
• Customer Success
• Enterprise Software Consulting
• Hands-on experience with:
• SAP HANA Upgrade Methodology
• SAP RISE
• SAP Business Technology Platform (BTP)
• SAP Growth solutions
• Experience supporting customers within one or more of the following industries:
• Energy
• Utilities
• Power
• Water
• Proven experience in enterprise presales, customer engagement, or customer success within the IT industry.
• Strong understanding of enterprise business processes and digital transformation initiatives.
• Experience preparing:
• Customer proposals
• Executive presentations
• Solution documentation
• RFP/RFI responses
• Strong project coordination and delivery management capabilities.
• Excellent analytical, problem-solving, stakeholder management, and consultative selling skills.
• Ability to communicate effectively with both business and technical stakeholders.
• Excellent verbal and written communication skills in English.

• Experience supporting enterprise customers within the Philippines market.
• Strong understanding of business processes across the Energy & Utilities industry.
• Exposure to:
• Cloud Solutions
• Artificial Intelligence (AI)
• Automation
• Enterprise Integration Solutions