Lifecycle CRM QA Operations Specialist

This a Full Remote job, the offer is available from: Philippines

GrowthAssistant is looking for a talented and detail-obsessed Lifecycle CRM QA Operations Specialist to join our growing team. If you have expert-level experience in email and lifecycle marketing operations, love working with data and platforms like Iterable, and thrive in fast-paced environments, this could be the perfect fit.

This is a great opportunity for someone who wants to grow with a dynamic brand and is eager to take on increasing responsibilities in CRM and campaign operations.

• Work-from-home setup
• Paid holidays
• Health insurance

• Training opportunities

• Own and manage CRM campaign setup, QA, and reporting within the Iterable platform across markets.
• Review, update, and schedule email, push, and in-app campaigns (including copy, code, promo codes, and creative assets)
• Conduct thorough QA for CRM initiatives to ensure 100% error-free delivery
• Build and maintain segmented audiences for personalized campaigns
• Support end-to-end development of cross-channel lifecycle campaigns based on client-provided strategy
• Collaborate with cross-functional stakeholders across Product, Operations, Analytics, Sales, and Marketing teams
• Analyze campaign performance, assist with benchmarks, and help prepare regular performance reports
• Maintain clean and well-documented campaign schedules and trackers
• Proactively contribute to testing frameworks and campaign optimization ideas
• Handle daily communication and coordination through Slack, email, and project management tools

• 3+ years of expert-level experience with Iterable (or similar ESPs) managing email, push, in-app, and promo-based campaigns
• 2+ years of QA-specific experience in CRM to ensure bulletproof campaigns
• Intermediate HTML and Google Sheets skills
• Proficiency with Slack and G-Suite
• Deep understanding of campaign operations: content review, template creation, and scheduling
• Strong analytical mindset and attention to detail—you double-check everything and follow guidelines closely
• Excellent English communication skills—both written and spoken
• Proven experience supporting KPI achievement for past teams or clients
• Ability to work PST hours

• Experience with campaign reporting and post-campaign analysis
• Familiarity with app-centric brands and CRM strategies
• Hands-on experience with ESP migrations and QA support throughout the transition
• Experience or working knowledge of SQL

This offer from "GrowthAssistant" has been enriched by Jobgether.com and got a 82% flex score.