Certification Assistant

We are seeking a detail-oriented and proactive Certification Assistant to support our certification processes and ensure compliance with applicable standards and regulations. This role involves coordinating documentation, assisting with audits, and providing administrative support to ensure efficient certification operations.

If you are business-driven, innovative, and results-oriented, and you’re looking to be part of an international network, we encourage you to apply.

Key Responsibilities

• Maintain and organize certification records and documentation
• Assist in the preparation and submission of certification applications
• Ensure certification processes comply with relevant standards and regulations
• Coordinate with clients, certification bodies, and internal teams
• Input, update, and manage certification data in internal systems
• Provide administrative support, including scheduling meetings and preparing reports

• Maintain the company’s Quality System, including document control (updates, revisions, archiving obsolete versions)
• Monitor staff qualifications, training requirements, and audit readiness
• Support accreditation audits and internal quality audits
• Assist in developing and tracking Key Performance Indicators (KPIs)
• Perform other related duties as assigned

• Assist in the contracting process, including application review and client communication
• Monitor audit cycles and timelines
• Coordinate auditor and client schedules, audit allocation, and notifications
• Support pre-audit and post-audit documentation processing
• Assist in audit assessments, checklist reviews, and non-conformity tracking
• Help finalize audit reports and update certification systems
• Coordinate with certification offices regarding audit-related matters
• Assist in audit planning, including surveillance and unannounced audits
• Support label assessments and product scope updates
• Perform other related duties as assigned

• Bachelor’s degree holder, preferably related to social, food safety, or agriculture
• Cumulatively, minimum of (2) two to three (3) years of work experience in any production industry
• Willingness to travel extensively (both abroad and domestically)
• Report-writing skills
• Presentation and interviewing skills
• Good command of the English language
• Ability to make independent decisions through a systematic and analytical approach
• Service-oriented mentality

Personality Traits:

• Ethical, i.e. fair, truthful, sincere, honest, and discreet;
• Open-minded, i.e. willing to consider alternative ideas or points of view;
• Diplomatic, i.e. tactful in dealing with people;
• Collaborative, i.e. effectively interacting with others;
• Observant, i.e. actively aware of physical surroundings and activities;
• Perceptive, i.e. instinctively aware of and able to understand situations;
• Versatile, i.e. adjusts readily to different situations;
• Tenacious, i.e. persistent and focused on achieving objectives;
• Decisive, i.e. reaches timely conclusions based on logical reasoning and analysis;
• Self-reliant, i.e. acts and functions independently;
• Professional, i.e. exhibiting a courteous, conscientious, and generally business-like demeanour in the workplace;
• Morally courageous, i.e. willing to act responsibly and ethically even though these actions may not always be popular and may sometimes result in disagreement or confrontation;
• Organized, i.e. exhibiting effective time management, prioritization, planning, and efficiency.

If you have these qualities, then we look forward to welcoming you to our global family!