START ASAP | Customer Service Representative | Online Shopping | Tarlac

Your support will ensure a seamless shopping experience for our customers, enhancing their trust in our services.

What you’ll bring to the table:

• Maintain strong operational knowledge of products and services, prices, marketing, and promotional events;
• Provide clear and professional answers to various questions regarding customers’ order issues;
• Meet all productivity and quality requirements and guidelines;
• Model and work by the company's core values; and
• Achieve and maintain required metrics and goals

You’ll be a great match if you have:

• Finished at least 2 years in college (or High School Graduate + relevant work experience)
• Excellent English written and verbal communication skills
• Working knowledge of computers
• Good customer service and problem-solving skills
• Hands-on experience using AI tools (e.g., ChatGPT) and good judgement to verify outputs.

The good stuff coming your way:

• Paid training
• Paid time off
• Vision, dental, and health benefits
• HMO + Dependent
• Flexible scheduling based on program needs
• Performance incentives on selected programs
• World-class virtual support
• Career development & advancement opportunities

Ensure your line stays open between 10 AM and 7 PM as our team may reach out.