Account Manager (Travel industry experience required)

We are looking for a Client Success Manager (Account Manager) to play a pivotal role in strengthening client relationships and ensuring long-term success of our corporate travel programs. This is a new and strategic role designed to nurture accounts post-acquisition, delivering value, retention, and growth.

• Manage and grow existing client accounts, ensuring satisfaction and retention.
• Serve as the day-to-day contact for corporate travel programs, engaging with senior management, travel managers, and travelers.
• Handle client queries, reporting, and program reviews, and identify opportunities for upselling.
• Support client onboarding and ensure a smooth delivery of ongoing services.
• Build trusted partnerships that create long-term business value.

• Proven background in corporate travel management at a decision-making or senior consulting level.
• Strong knowledge of corporate travel programs and industry practices.
• Comfortable engaging with senior stakeholders and diverse client groups.
• Excellent communication skills in English, with empathy and strong organizational abilities.
• Commercial mindset with the ability to spot opportunities for account growth.
• Well-connected with an established travel industry network.

• Current or former Travel Manager or Travel Consultant ready to diversify and grow into a client-facing account management role.
• Experienced professional with the maturity to handle complex client needs.

Why Join Us?

This is essentially WFH in nature, working either a morning or midshift PH schedule from Mondays to Fridays, with quarterly in-person meetings usually done in Makati City.