Operations Trainee - Junior Marketing Associate Track (Davao)

Qualifications:

1. At least a college graduate
2. Good in verbal communication (English and Tagalog); Bisaya is a plus.
3. No previous job experience required
4. Requires basic editing functions proficiency in CapCut for content creation tasks.
5. Requires intermediate design skills in Canva including advanced template customisation and design elements.

Job Responsibilities:

• Updates and maintains sales and operational records accurately.
• Assists in filing and safekeeping company documents, memos and marketing materials.
• Supports meeting data collection, event documentation, and reporting tasks.

• Responds to customer inquiries via phone, email, or in-person
• Assists in recording and tracking customer complaints, ensuring timely follow-up.
• Supports customer engagement initiatives, including promotions and campaigns.

• Create content for social media, campaigns or events.
• Assists with data collection, reporting, and monitoring promotional activities.
• Observes and contributes ideas for enhancing product visibility and customer engagement.

• Assists in inventory management, including receiving, storing and issuing products - in accordance with safety protocols and standard operating procedures.
• Assists in monitoring stock levels and reporting discrepancies.

• Participates in department rotations to gain exposure to operations, marketing, customer service and administration.

Office Address and Hours of Work:

Door No 24, Paseo de Roxas Commercial Complex, Roxas Avenue, Davao City (Monday to Friday - 10am to 6pm; Saturday - 10am to 2pm)