Senior Supervisor - Service
Monark Equipment Corporation Davao Full-time
About the role
We are seeking a highly experienced and motivated Senior Supervisor - Service to join our dynamic team at Monark Equipment Corp. This full-time role is based in Davao City Davao del Sur will oversee the day-to-day operations of our service department, ensuring the seamless delivery of high-quality equipment maintenance and repair services to our valued clients.
What you'll be doing- Supervise and coordinate the work of a team of skilled technicians to deliver exceptional service
- Develop and implement efficient processes and procedures to optimize service delivery
- Monitor team performance and provide coaching and mentoring to drive continuous improvement
- Liaise with clients to understand their needs and ensure their satisfaction
- Identify opportunities for service enhancements and recommend innovative solutions
- Ensure compliance with all relevant safety, quality, and regulatory standards
- Contribute to the development of the service department's strategic plans and objectives
- Graduate of Mechanical/ Electrical Engineering Course
- Strong technical knowledge and expertise in equipment maintenance and repair
- Demonstrated ability to lead and motivate a team, with excellent communication and interpersonal skills
- Proficient in problem-solving, decision-making, and project management
- Relevant qualifications in engineering or a related technical discipline
- Familiarity with industry regulations and safety standards
What we offer
At Monark Equipment Corp. we are committed to providing our employees with a fulfilling and rewarding work experience. In addition to a competitive salary, we offer a range of benefits including:
- Comprehensive medical and dental insurance
- Generous annual leave and sick leave entitlements
- Opportunities for professional development and career advancement
- Collaborative and supportive work environment
Apply now to become our next Senior Supervisor - Service and play a pivotal role in our continued growth and success.
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