Sales & Marketing Administrator - Work from Home/Dayshift
About us
Twoconnect is on a mission to empower people with global employment opportunities and elevate their skills.
Our foundation is built upon a set of core values that guide everything we do. These values – People, Integrity, Professionalism, Transparency, and Teamwork – aren’t just words on paper; they are the essence of who we are and how we operate.
Our people are our greatest asset. That’s why we are committed to fostering an environment with mutual respect and an inclusive culture.
If you are passionate about growing your career, building genuine connections, and being part of a team that is invested in your success, join us!
About the role- Provide general administrative support to the Marketing and Sales teams.
- Track leads and enquiries generated from various channels, including email, YouTube, Facebook, and Instagram, and assign them to the appropriate Sales team members.
- Enter, maintain, and update accurate customer and sales data within the company CRM (Salesforce).
- Monitor shared email inboxes daily, responding to or escalating enquiries as required.
- Support online charter reservations by ensuring enquiries and bookings are processed accurately and in a timely manner.
- Manage online bookings for charter rentals, travel packages, and events.
- Upload photos, videos, and other marketing content across social media platforms to support marketing initiatives.
- Ensure all inbound and outbound communications reflect the company's professional standards and commitment to excellent customer service.
- Perform other duties appropriate to the position as required.
- Bachelor's degree in Business Administration, Communications, Marketing, Humanities, or a related field.
- At least years of experience in office administration, sales support, social media marketing, or a similar role.
- Proficiency in Microsoft 365 applications.
- Experience using CRM systems, preferably Salesforce.
- Familiarity with social media marketing is preferred.
- Strong administrative, organisational, and analytical skills.
- Excellent written and verbal English communication skills.
- Strong problem-solving and critical thinking abilities.
- High attention to detail with the ability to quickly learn new systems and processes.
- Flexible and adaptable, with the ability to manage changing priorities.
- Ability to work effectively both independently and as part of a team.
Note: The official job title of this role is Sales Support Officer.
Why Join Twoconnect?
We offer more than just a job — we offer a supportive and rewarding career experience. Here’s what you can expect from this opportunity:
- Work from home
- Mon - Fri: 7:00 AM – 4:00 PM PHT(adjustments will be made for daylight saving time)
- HMO with 2 free dependents and medical reimbursements
- Government-mandated benefits
- Work from home allowances
- Opportunities to work with leading companies in Australia and beyond
- Training programmes for career development
- Engaging company outings, team activities and wellness sessions
- Supportive, inclusive culture
- Dedicated managers focused on your growth and success
Twoconnect connects highly skilled Filipino professionals with established companies in Australia, New Zealand, the United States, the United Kingdom and Europe, providing direct access to global careers and long-term opportunities.
We offer competitive pay and benefits, additional entitlements and structured career development programs that make employment both financially rewarding and professionally sustainable.
Our industry-leading retention rate demonstrates our commitment to a people-first culture that prioritizes stability, growth and genuine care for every employee.
Twoconnect is an equal opportunity employer. We value cultural diversity and foster an inclusive workplace where every employee is respected and supported as part of a growing global team.
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