Open for No experience: Customer Service Representative (24074) - Taguig Site
Amazing organizations don't just happen! Help create the future of our growing company, where our diverse talent and culture provide the competitive advantage to help Bill Gosling Outsourcing and its flock win big.
We are currently hiring Customer Service Representatives to add to our Team!
We accept walk-in candidates come and visit our Recruitment Hub at 15F Two World Square, Upper Mckinley Hills, Taguig City.
WHY WORK WITH US- Competitive allowances and incentives
- Performance based incentives
- Night Differential Rate
- HMO for you and your 2 dependents
- Life Insurance package
- Vacation and Sick time offs
- Anniversary Leave
- Birthday Leave
- Emergency Loan Assistance
- Dental Coverage
- Wellness Activities and Mental Health Awareness
- Monthly Engagement Activities (in office games, competitions and prizes)
- Amazing work culture where you can learn and grow
- Fully Work Onsite
YOU WILL:
- Help customers with complaints and questions, give customers information about products and services
- Ensure to deliver BGO and client metrics and expectations on a regular basis.
- Ensure customer satisfaction and provide professional customer support
- Update customer files with appropriate information and ensure information being placed in customer files follow regulatory, client specific, and corporate guidelines
- Engage with customers on all inbound/outbound calls, emails, and other channels of communication applicable and/ or supports to update customer’s account information
- Champion company core values and other company programs
- Other duties as assigned
- You enjoy talking to people on the phone
- You are empathetic, a good listener, and want to help others
- Have a desire to grow and drive your career forward
- for SHS Graduates must have at least 1 year BPO experience handling international account
- 2nd year college undergraduate or Degree holders, no experience required
WHERE ARE WE
We have offices across the Globe – Canada, Philippines, Costa Rica, UK, US, Trinidad & Tobago, and India – please visit our website for additional information
CHECK US OUT FOR YOURSELF
Twitter & Instagram: bgocareersFacebook: BillGoslingOutsourcingPH
Website – https://www.billgosling.com/careers
Apply now and wait for our recruiters to contact you or you may contact us at rec•••••••••••@billgosling.com or (+63) 917-512-2455 (BILL)