Sales coordinator

Job Description

Posted on 22 August 2025

• Assist the sales team in daily operations by managing customer inquiries, processing sales orders, and ensuring that all required documentation is completed accurately and on time.
• Serve as the key point of contact for English and Mandarin-speaking clients and suppliers. Translate and interpret communications as necessary and ensure clear, timely responses to client requests and queries.
• Oversee the end-to-end order process, from order placement to delivery. Ensure accurate order entry, coordinate with the logistics team, and track order progress to ensure timely and successful delivery.
• Maintain strong relationships with existing Englisha and Mandarin-speaking clients, address customer concerns, and ensure high levels of customer satisfaction by responding promptly and professionally to inquiries.
• Prepare and maintain accurate records of sales activities, customer communications, and order status. Generate and analyze sales reports to assist the sales team in tracking performance.
• Work closely with the sales and marketing teams to ensure that sales targets and promotional strategies are being executed effectively. Provide insights into customer feedback and market trends.
• Develop and maintain in-depth knowledge of the company’s products and services to effectively communicate features, benefits, and value propositions to Mandarin-speaking customers.
• Assist in scheduling meetings, appointments, and calls with clients. Ensure that all communication and follow-up tasks are completed in a timely manner.
• Help prepare sales presentations, quotations, and proposals for clients. Ensure that all documents are professionally prepared and tailored to client requirements.
• Coordinate with inventory teams to ensure product availability, resolve stock-related issues, and keep clients informed about product delivery timelines.
• Assist in gathering market intelligence, customer feedback, and competitor activity to help inform sales strategies and identify new business opportunities.

Qualifications/Requirements

Skills & Knowledge:

• Strong understanding of sales processes, order management, and customer relationship management.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Experience with CRM software or sales management tools is a plus.
• Excellent communication and negotiation skills.
• Ability to work effectively in a fast-paced environment and manage multiple priorities.
• Strong organizational skills and attention to detail.

Personal Traits:

• Customer-oriented with a proactive approach to problem-solving.
• Strong interpersonal skills and ability to work well in a team.
• High level of professionalism and integrity.
• Strong time-management skills and ability to work independently.
• Adaptability and ability to handle changing priorities in a dynamic environment.

Work location

CITY OF PARAÑAQUE, NCR, FOURTH DISTRICT

Remarks

Foreign National Candidates:

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