Call center agent
Angeles
Job Description
Posted on 26 May 2025
In this role, you will be responsible to answer or make calls to Customers to support them on their needs or queries, handle complex situations or escalation calls, explain possible solutions to ensure that customers feel valued and supported through active listening, and engage with irate customers to diffuse tense situations.
- Utilizing applications, tools, office packages and soft wares as needed appropriately
- Working with KPIs and striving to exceed them to delight customers
- Sales pitch and recommendations for products or services that may better suit client needs
- Learning and innovation through training and continuous improvement sessions
✔️ SHS graduates must have 4 years of BPO experience
✔️ Excellent communication skills
✔️ Willing to work onsite in Clark, Pampanga
Qualifications/Requirements
✔️ Completed at least 1st year in college with at least 18 months of BPO experience, or✔️ SHS graduates must have 4 years of BPO experience
✔️ Excellent communication skills
✔️ Willing to work onsite in Clark, Pampanga
Work location
ANGELES CITY, PAMPANGA
Remarks
No additional remarks
Apply now
STACKphAngeles
Urgent Hiring!
We are looking for Customer Service Representative!
Start Date: June Class
Qualifications:
• At least a HS/SHS Graduate with at least 6 months BPO experience
• Must be willing to work-onsite.
• Must be willing to start ASAP.
• Open...
Angeles
Job Description
Posted on 21 May 2025
> Responding promptly to customer inquiries.
> Acknowledging and resolving customer complaints.
> Ensure customer satisfaction and provide professional customer support.
> Maintaining a positive, empathetic, and...
iQorAngeles
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Job Summary:
We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center...