QA Technician

Specifically, the position shall evaluate line issues, address costumer complaints and compliance to processes.

Specifically, the position shall evaluate line issues, address costumer complaints and compliance to processes.

• Handles non-conforming products using defined control processes
• Verifies and validates effectiveness of corrective actions
• Performs defect verification from internal/external quality issues
• Conducts inspections (radiographic, sampling, QA testing)
• Implements and maintains containment actions for quality issues
• Supports continuous improvement and test method enhancements
• Validates changes to reduce risks in processes (change management)
• Assists in qualification audits for products and parts
• Collects samples for failure and statistical analysis
• Supports spec development and works with QA/Engineers on issue resolution

• Continuous Improvement
• Quality Manufacturing
• Problem Solving and Decision Making– PDCA, DMAIC, 8D, 7QC Tools (Why Why, Fishbone, Shainin DOE)
• Mobile Testing, Repair and Troubleshooting
• Manufacturing Diagnostic
• Mobile Communications Technology
• Quality Standards and Quality Systems
• System for Handling of Non-conforming
• Technical Writing, Presentation and Communication Skills

• Strong attention to detail and accuracy.
• Clear, concise written communication.
• Collaborative approach with operations.
• Time management in fast-paced environments.
• Objective decision-making under pressure.

• Graduate/undergraduate of an Engineering course or at least diploma course in Electronics or of any Technical or Vocational course or equivalent to a relevant work experience

• Preferably with Industrial experience of at least 2 years of relevant work experience in mobile device repair or in similar manufacturing set up.
• Lean or Six Sigma exposure.

• No direct reports; may train peers.