Korean Bilingual IT Service Desk | Up to ₱110K Gross | Korean Speaker
Copilot said:
Korean Bilingual IT Service Desk / Helpdesk Analyst | Up to ₱110K Gross | Korean Speaker
Salary & Benefits- Basic Salary: Up to ₱30,000
- Korean Language Premium: ₱60,000 – ₱80,000
- Total Monthly Package: Up to ₱110,000 Gross
- Full-Time Employment
Location
Quezon Avenue, Eton Centris, Quezon City
Work Setup: Onsite
Korean Bilingual IT Service Desk L1
Are you a Korean-speaking IT Support, Helpdesk, or Service Desk professional looking for your next career opportunity?
We are seeking a Korean Bilingual IT Service Desk Analyst to provide first-level technical support to global users. This role is ideal for candidates with experience in IT Helpdesk, Technical Support, Service Desk, Desktop Support, or IT Operations.
Key Responsibilities- Provide IT support via phone, email, and chat.
- Troubleshoot hardware, software, Windows OS, and basic network issues.
- Assist users through remote desktop support tools.
- Log, track, and update incidents using ITSM ticketing systems.
- Escalate unresolved issues to the appropriate support teams.
- Ensure compliance with SLAs and deliver excellent customer service.
Requirements
Fluent in Korean and English (spoken and written)
At least 3 years of IT Service Desk, IT Helpdesk, Technical Support, or Desktop Support experience
Experience troubleshooting:
- Windows Operating Systems
- Microsoft Office Applications
- Hardware and Software Issues
- Basic Networking
Familiarity with ticketing tools and ITSM platforms
Strong problem-solving and customer service skills
Willing to work onsite in Quezon City
Keywords for Job Search
Korean Bilingual, Korean Speaker, Korean IT Support, Korean Helpdesk, Korean Service Desk, Korean Technical Support, IT Service Desk Analyst, IT Helpdesk Analyst, Desktop Support, Technical Support Engineer, IT Support Specialist, Korean Jobs Philippines, Korean Language Jobs, Bilingual IT Support
Apply Now
If you are a Korean-speaking IT professional with Service Desk or Helpdesk experience, submit your application today and be part of a global support team.
Salary Package: Up to ₱110,000 Gross Monthly | Onsite | Quezon City