Remote Healthcare Customer Service Representative at TTEC Pampanga
Job Description
Your potential has a place here with TTEC's award-winning employment experience. As a Seasonal Healthcare Customer Service Representative working remotely in Pampanga, you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!
We're making it easy for you to connect with our recruiters and get hired faster. Stop by TTEC Pampanga, Monday to Friday from 9am to 4pm at Bldg. 4 SM City San Fernando, Olongapo-Gapan Road, Lagundi, Mexico, Pampanga.
What You'll be Doing
Do you have a passion for helping others and giving them peace of mind In this role, you'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between your customers experience being just average or exceptional.
During a Typical Day, You'll- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
- Open to newbies or with customer service experience
- Completed senior high school or equivalent
- Recognize, apply and explain your product or service knowledge
- Computer experience
- Have the right connection – a home internet connection of 25 MBPS (you may do a quick check through Fast.com)
- Must be residing in Pampanga.
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Visit https://mybenefits.ttec.com/ for more information.