Outbound Caller / Customer Service Sales Representative (008-00280) - Philippines - ref. o29775315

This a Full Remote job, the offer is available from: Philippines

Looking for Philippines-based candidates

Engagement type: Independent Contractor Agreement

Work Schedule: This role is expected to align with the AU business hours (approx. 9 AM - 5 PM, Monday to Friday) for collaboration, but as a contractor, you’ll have flexibility in how you manage your time.

Who We Are: At Hunt St, we help Australian companies hire top remote talent in the Philippines. For this role, you will be engaged directly by the client as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home.

Our mission is simple: make smarter climate control easy, affordable, and environmentally responsible

The goal is to build strong customer relationships, book services, and generate additional revenue through upselling and cross-selling.

Key Responsibilities:

• Make outbound calls to existing customers and occasionally to new prospects.
• Present and explain services in clear, professional English, ensuring customers understand the value and benefits.
• Upsell additional services and product add-ons in a consultative, customer-focused manner.
• Proactively identify customer needs and match them with suitable solutions.
• Accurately document customer responses, interactions, and outcomes in the CRM/system.
• Build rapport and represent the company in a friendly, professional, and trustworthy manner.
• Follow call guidelines while maintaining a natural, engaging conversation style.
• Handle objections confidently and turn conversations into opportunities.
• Collaborate with team members to share insights, improve call strategies, and achieve collective targets.
• Meet or exceed set targets for bookings, upsells, and conversions.

Required Skills and Qualifications:

• Excellent spoken and written English (neutral, professional, and easy to understand).
• Previous experience in outbound calling, telesales, or customer service, ideally in a sales-driven role.
• Strong sales and persuasion skills with the ability to confidently handle objections and close deals.
• A motivated, confident, and target-driven personality with a positive, resilient attitude.
• Reliable, organised, and able to manage time effectively while working independently with minimal supervision.
• Comfortable working in a fast-paced, customer-focused environment with changing priorities.
• Tech-savvy and able to quickly learn and use CRM systems, call tools, and other digital platforms.
• Strong listening skills and empathy to build trust and deliver genuine customer care.

• Commission/bonus for successful sales.
• Full training on our services, products, and systems.
• A supportive team environment with ongoing opportunities for growth.

Work Arrangement & Expectations:

This is a remote role that will be set up as an independent contractor engagement.

To ensure alignment and transparency, successful candidates will be expected to:

• Be available for meetings and collaboration during core [AEST or PHT] business hours
• Disclose any existing ongoing roles or client work
• Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)

This offer from "Hunt St" has been enriched by Jobgether.com and got a 72% flex score.