Cybersecurity Analyst - Quezon City
Job Description
The IT Cybersecurity serves as the primary or 1st level point of contact for I.T.
Provisioning and deprovisioning of user access for Oracle Fusion, Virtus, Active Directory, O365,etc.
Resolution of endpoint-related security concerns, including antivirus updates.
Creation and dissemination of Cyber Security Advisories.
Monitoring, checking, and blocking of reported phishing, spam, and marketing emails.
Management of cybersecurity-related tickets.
Data extraction for weekly and monthly reporting.
Creation of phishing simulation reports and month-end reports.
Proactive monitoring of security systems logs and alerts to detect cybersecurity incidents.
Assistance with vulnerability scanning of servers and web applications.
Support for cybersecurity initiatives, projects, and audits.
Staying updated on emerging cybersecurity threats and trends.
Conducting threat intelligence analysis to identify emerging cyber threats.
Job Qualifications
A minimum one (1) year work experience with hands-on exposure to technical support ofusers
Technical Proficiency with Strong understanding of networking concepts, operating systemsand IT service management software. With the ability to diagnose and resolve hardware,software, and network problems.
Analytical thinking and problem-solving abilities to effectively troubleshoot and executesolutions.
Communication Skills with Clear verbal and written communication for effective userinteractions.
Customer Service-Oriented that can provide excellent support and ensure user satisfaction.
The ability to do multitasking & prioritization, can handle and manage multiple tasks in afast-paced environment.
The ability to manage service requests, troubleshoot, and implement IT changes throughincident and change management expertise.
Service Level Agreement
User Access Provisioning - As required
Endpoint Security Concerns - Continuous
Cyber Security Advisories - As needed
Phishing/Spam Monitoring - Continuous
Cybersecurity Tickets - As received
Data Extraction - Weekly & Monthly
Phishing Simulation Reports - Monthly
Security Incident Monitoring - Continuous
Vulnerability Scanning - Monthly/Quarterly
Cybersecurity Initiatives - As required
Staying updated on emerging cybersecurity threats and trends - Continuous
Threat Intelligence Analysis - Weekly
Location: Pasay CitySchedule: Full Onsite (RTO)
Shifting Schedule