Collections Specialist | US-based Client | Permanent WFH
Built for Freight. Powered by Fintech. Run by You.
In the freight and fintech arena, every invoice you chase keeps the global supply chain in motion. This isn't your typical back-office gig-it's a front-seat role in a high-speed industry. No passport needed-just precision, persistence, and the drive to go global from home.
What You'll Be Doing
Be part of our client's team as a Collections Specialist and play a key role in ensuring payment accuracy and cash flow efficiency. You'll work closely with brokers, handle invoicing, follow up on overdue accounts, and help streamline finance operations-all from the comfort of your home.
Role at a Glance
Employment Type: Full-timeShift: Night shift
Work Setup: Permanent work from home
Perks That Power Performance- Day 1 HMO coverage with free dependent
- Competitive Salary Package
- Night differential pay to maximize your earnings
- Permanent WFH arrangement
- Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar)
- Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
- 2-3+ years of hands-on experience in collections with U.S.-based clients
- Proven success managing collections for U.S. businesses
- Strong verbal and written English communication skills
- Comfortable conducting calls with brokers and external partners
- Bachelor's degree preferred
- Invoicing: Transcribe, create, and send customer invoices quickly and accurately
- New broker payment setup: Communicate with brokers via phone and email to understand the invoicing process we must follow to submit invoices for payment, and ensure they set up our payment details correctly in their system
- Past due follow-up: Communicate with brokers on the phone about overdue payments and work with them to collect payment
- Record keeping: Ensure all work across functions follows documented processes and maintain accurate records
Who You'll Be Working With
Our client is a U.S.-based fintech company revolutionizing the freight and transportation industry. By building a modern financial platform tailored for carriers, fleets, and brokers, they're transforming the way freight businesses get paid. Combining deep industry roots with cutting-edge tech, their platform automates everything from invoicing to collections-making freight smarter, faster, and more financially empowered.
Welcome to Emapta Philippines!
Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation.Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment.
Apply now and be part of the #EmaptaEra!