Operations Manager for Explicit Contents (Dayshift)
Private Advertiser Taguig Full-time
Overview:
- Ensures the profitability of the account/s / program/s by making certain that client KPIs, goals, and targets are met.
- Ensures that company-set ratios for staffing are maintained for smooth operations of the program/s, and that the manpower complement is sufficient for the forecasted call volume.
- Ensures that everyone within the program strictly abides by Company and Client policies and procedures.
- Recognizes and rewards top performers while carrying out disciplinary action / consequence management for non-performers.
Minimum Requirement/s to apply for the role:
- Atleast 2 years of experience as an Operations Manager
- Has been supporting a Content Moderation account (explicit contents) as a People Leader.
- C1 CEFR Score. An assessment will be sent by Talent Acquisition to complete.
Recruitment Process:
- Language Assessment (Commonly known as Versant)
- Talent Acquisition Interview
- Operations Sr Manager - Final Interview
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Job Description
Posted on 8 May 2025
BILINGUAL OPERATION MANAGER
• Formulating and administering company strategies and policies and developing long term goals and objectives. This includes the direction, focus, and visualization of activities...