Food and beverage supervisor

Job Description

• Responsible for the supervision of the performance of store and of all rank and file positions
• Visit stores for monitoring
• Responsible for inventory control, safety and loss prevention in order to promote sales and meet profit goals
• Mediate as necessary when there are customer's complaints or concerns that need immediate solutions.
• Ensures the highest level of customer service at all times
• Checks schedules of rank and file employees to maximize their utilization
• Coordinates regularly with the Operations Manager for any changes/improvements in the store.
• Monitors equipment daily and calibrates it as needed during store operations.
• Reports equipment malfunction and prepares job order requisition.
• Plans preventive maintenance of equipment.
• Monitors spoilages and breakages.
• Accomplishes and ensures accuracy of product inventory count.
• Upholds and monitors compliance of cash handling procedures and cashiering guidelines.
• Ensures that products’ processes and standards are being followed.
• Supervises operations to ensure that the preparation, storage, food safety and sanitation standards are adhered to.
• Supervises operations to ensure service standards are followed.
• Implements prescribed safety and security measures during opening shift operations and closing of the store.
• Recommends resolutions to operational concerns/issues at hand with approval from proper authorities.
• Endorses store concerns to operations manager and management properly.
• Sends required reports and updates to respective superiors
• Conducts daily briefing to clarify expectations for the operations
• Plans and implements job delegations based on documented job description.
• Conducts and coordinate with operations manager for the regular performance evaluation of subordinates based on set targets within prescribed period

Qualifications/Requirements

• Candidate must possess at least a Bachelor's/College Degree in Food & Beverage Services Management or equivalent.
• At least 3 year(s) of working experience in the coffee and beverages industry is required for this position.
• At least 2 year(s) of supervisory experience is required for this position

Key skills and abilities

Organizational and time management: A manager must be able to multitask, prioritize tasks, and manage time effectively.

Work location

CITY OF MANDALUYONG, NCR, SECOND DISTRICT

Remarks

The position requires flexibility in work locations and the ability to commute. Owning a motorcycle is preferred but not required. Applicants residing near Manila, Pasig, Taguig, or Quezon City are preferred.

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