1- Day Hiring Process for Call Center Agent - Apply Now !
Work Avenue And Business Solutions Incorporated Cebu Full-time
About the role
Work Avenue and Business Solutions Incorporated' is seeking exceptional individuals to join our dynamic team as Call Center Agents. In this full-time role, you will be at the forefront of delivering exceptional customer service, handling inquiries and providing solutions to our valued clients.The position is based in Cebu City, Cebu, offering a collaborative and supportive work environment.
What you'll be doing- Answering incoming calls from customers and providing prompt, courteous and efficient assistance
- Resolving customer inquiries and complaints by applying your strong problem-solving skills
- Accurately documenting customer interactions and maintaining detailed records
- Identifying opportunities to upsell or cross-sell additional products and services
- Adhering to all company policies, procedures and quality standards
- Actively participating in team meetings and training sessions to continuously improve your skills
- Excellent communication skills, both verbal and written, with the ability to empathise and connect with customers
- Strong problem-solving and critical-thinking abilities to handle a variety of customer queries
- Familiarity with customer service best practices and a commitment to providing outstanding service
- Proficiency in English, both spoken and written
- Adaptability and the ability to work in a fast-paced, dynamic environment
- Previous experience in a call center or customer service role is preferred, but not essential
What we offer
At Work Avenue and Business Solutions Incorporated', we are committed to creating a supportive and engaging work environment. We offer a competitive salary, opportunities for career advancement, and a range of benefits including health insurance, paid time off, and ongoing training and development.Join our team and be a part of a company that values its employees and is dedicated to their success.
About us
Work Avenue and Business Solutions Incorporated' is a leading provider of innovative business solutions. With a strong focus on customer service, we strive to deliver exceptional results for our clients. Our talented and dedicated team is the foundation of our success, and we are always looking for passionate individuals to join our growing organisation.
Apply now to be part of our 1-Day Hiring Process for Call Center Agent!
TASQCebu City
Hiring Now: English-Speaking Call Center Agents in Cebu City
TASQ is urgently looking for call center agents to work on-site in Cebu City. The initial screening interview will be conducted over the phone.
Qualifications: Proficient in English
High...
Cebu City
Job Description
Posted on 28 April 2025
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