BPO Back-Office/Non-Voice | Bridgetown, QC

Next Class: May 25, 2026

As a Sales Support Specialist (BPO Back-office), you will work under a Sales Support Manager to handle sales contracts, provide price quotations, and manage various administrative tasks. You will receive training to advance your skills and career.

Key Responsibilities:

• Maintain accurate pricing and configurations in quote documentation.
• Prepare quotes for contract renewals.
• Ensure client information is up-to-date in database systems.
• Use Excel for basic functions.
• Process purchase orders and reconcile bookings.
• Develop skills for quality assurance and look for improvement opportunities.
• Focus on customer needs and communicate effectively with senior staff.

Requirements:

• At least 1 year of experience in the BPO industry
• Candidates with Sales experience are welcome, even without Back Office experience
• Experience with price quotations is not required but advantageous.
• Proficient in English communication.
• Familiarity with Microsoft Word and Excel.
• Competent in email, phone, and video communications.
• Ability to handle confidential information with integrity.
• Willingness to work onsite in Bridgetown QC (Beside Opus Mall)