Quality Analyst - QA
About Our Company
AMHI Development Inc. is a trusted telecommunications subcontractor affiliated with Mazwin Inc., Infius 8 Inc., and Xinofi. We specialize in delivering reliable services as a subcontractor for PLDT and Home Fiber, focusing on installation, maintenance, and repair of fiber optic networks.
Our team is committed to providing high-quality technical solutions, ensuring compliance with industry standards, and delivering excellent customer service. Through our partnerships, we support the continuous growth of fiber connectivity, helping communities and businesses stay connected in today’s digital world.
Job Summary:
The Quality Analyst is responsible for ensuring the quality and compliance of telecommunications projects under PLDT and FiberHome standards. This role involves monitoring, auditing, and validating installation, repair, and maintenance activities to ensure adherence to technical specifications, safety protocols, and customer satisfaction goals.
Key Responsibilities:
- Conduct site inspections and audits for installation, splicing, testing, and commissioning of fiber optic cables and related equipment.
- Validate workmanship and compliance with PLDT and FiberHome technical standards and industry best practices.
- Monitor subcontractor performance and identify non-conformances, defects, or process gaps.
- Prepare detailed quality reports, audit findings, and recommendations for corrective actions.
- Coordinate with project teams, subcontractors, and clients to ensure timely resolution of quality issues.
- Verify test results of fiber optic networks (OTDR, Power Meter, Light Source, etc.) and confirm data accuracy.
- Ensure compliance with health, safety, and environmental (HSE) standards at worksites.
- Support continuous process improvement by recommending best practices and preventive measures.
- Assist in training and mentoring teams on quality assurance procedures and technical standards.
- Maintain documentation and records of inspections, audits, and compliance reports.
Qualifications:
- Bachelor’s degree in Electronics, Communications Engineering, Information Technology, or related field (preferred).
- At least 2 years of experience in quality assurance, field audit, or network installation in the telecommunications industry.
- Strong knowledge of fiber optic networks, FTTH/FTTx systems, and telecommunications standards.
- Familiarity with PLDT and FiberHome project specifications is an advantage.
- Proficient in using fiber optic testing tools (OTDR, Power Meter, Light Source, etc.).
- Strong analytical, problem-solving, and documentation skills.
- Good communication and interpersonal skills to liaise with clients and subcontractors.
- Willing to travel and conduct on-site inspections.