Learning & Development Sales Capability Head

Learning & Development Sales Capability HeadJob Purpose

Lead the design and execution of a comprehensive learning and development strategy for the insurance distribution channel, ensuring alignment with business goals and driving performance across the agency network.

• Designing and implementing a comprehensive capability development strategy that supports sales and agency channel goals and stakeholder requirements
• Building and strengthening organizational capability, including people, processes, tools, and structure, to effectively deliver training and development programs
• Driving continuous improvement by adopting modern learning approaches, digital tools, industry trends, and evolving learner needs
• Developing and delivering targeted training programs for sales teams, agency leaders, and new distribution models
• Partnering with internal business units to support cross-functional learning initiatives and ensure alignment with business priorities

Job Requirements

• Bachelor’s degree in a relevant field
• Extensive experience in training, learning and development, or capability building within insurance or financial services
• Background in sales or agency distribution training is highly preferred

• Minimum 10 years of management-level experience in training, development, and education of sales teams and field force within the insurance industry

• Strong execution of strategy and change management initiatives
• Expertise in training needs analysis, curriculum design, and program evaluation
• Strong project management skills and exposure to agile or structured delivery methods
• Knowledge of adult learning principles and instructional design
• Strong leadership, communication, and stakeholder management skills
• Financial acumen and ability to optimize training resources

• Manages a team including direct reports and broader functional support for capability development initiatives