[ref. y2649801] Administrative Officer

ADMINISTRATIVE OFFICER

Administrative Duties:

• Create and send Statements of Account (SOA) to wholesale and consignment clients.
• Monitor and manage outstanding receivables; prepare and update Aging Reports regularly.
• Maintain and update the customer database for retail and wholesale clients.
• Create and regularly update comprehensive inventory reports.
• Monitor customer orders across various communication platforms including social media, Messenger, Viber, WhatsApp, and direct calls.
• Send timely product updates, promotions, and new arrivals to customers.
• Coordinate with the Delivery Team for island-wide and out-of-town deliveries.
• Assist in dispatch coordination and prepare items for delivery or pickup.

Field & Sales Duties:

• Conduct store visits to consignment or credit-based pet stores to monitor inventory levels and compliance.
• Proactively gain new accounts through sales visits, flyering, and relationship building with pet store owners.
• Help facilitate client onboarding and support during the sales cycle.

Cashiering & Store Support:

• Handle cashiering duties including processing payments, issuing receipts, and reconciling daily sales.
• Assist with in-store sales, product inquiries, and walk-in customer service.
• Support day-to-day store operations such as stock organization, item labeling, and other retail tasks as needed.

Requirements:

• Proven experience in an administrative, sales, or cashiering role (experience in retail or wholesale preferred).
• Strong working knowledge of Excel, POS systems, and basic accounting tools.
• Excellent organizational and multitasking skills with a high level of accuracy.
• Strong communication skills in both verbal and written formats.
• Willingness to travel locally for store visits and account acquisition.
• Comfortable working across multiple communication channels (social media, messaging apps).

Preferred Qualifications:

• Experience working in the pet industry, wholesale, or distribution sector.
• Familiarity with inventory software or order management tools.
• Ability to manage multiple priorities and deadlines effectively.