FRAUD RISK ANALYST (MAKATI)

Job description:

This position is primarily responsible for executing all operational aspects of Fraud Risk Operations management, such as but not limited to the support of the following key roles: authorization, fraud detection, fraud recovery and provisioning, fraud rule management and MIS generation, and risk strategic and governance.

Responsibilities:

• Ensure adherence to target authorization rates, schemes regulatory requirements, and industry standards related to card acceptance and authorization strategies, policies, and procedures.
• Conduct timely review and escalate authorization-related issues, as needed.
• Address issuing card acceptance issues and merchant / acquirer-related concerns promptly.
• Monitor and manage recovery success rates, provisions, and books to ensure alignment with metrics. Handle and resolve escalated fraud complaints efficiently. Conduct review and assessment of Case Mgt. handled cases for accuracy.

Qualifications:

• Graduate of any 4-year Bachelor’s/College Degree
• Fresh graduates are welcome to apply, experience in handling fraud cases is an advantage
• Willing to be assigned in Makati
• Willing to be in a shifting schedule