Project Manager | Hybrid | QC

This role requires strong leadership, excellent communication skills, and the ability to manage timelines, budgets, and stakeholder expectations to achieve successful digital transformation initiatives.

Key Responsibilities:

• Lead Project Delivery: Oversee the full project lifecycle of the project and program implementation, from initiation through to go-live and stabilization.
• Timeline Management: Develop, maintain, and track the project timeline ensuring alignment with milestones, key dependencies, and business readiness targets.
• Deliverables Oversight: Ensure that all project deliverables are clearly defined, assigned, tracked, and delivered on time and within scope.
• Stakeholder Coordination: Act as the central point of contact for stakeholders, ensuring clear and timely communication across business units, technical teams, and executive sponsors.
• SME & Training Coordination: Coordinate SME, end-user input, and training activities to ensure a smooth implementation and adoption process.
• Change Management: Develop and implement a robust change management plan, including communications, training, and engagement to support end-user adoption and organizational alignment.
• Risk & Issue Management: Proactively identify risks and issues and implement mitigation strategies to ensure successful delivery.
• Governance and Reporting: Provide regular updates to project sponsors and governance bodies on project status, risks, and decisions required.

• Must have 2-4+ years’ experience in a program or project management role
• Prior experience in the BPO or service industry is advantageous
• Familiarity with HRIS systems is advantageous
• Prior digital systems implementation experience is highly desirable
• Certifications in Project Management or Six Sigma are preferred
• Amenable to work Once a week Onsite at Eastwood, Quezon City