Bacolod - Supervisor
Bacolod Full-time
About the role
Buenas J Hotel is seeking an experienced Supervisor to join our dynamic team in Bacolod City, Negros Occidental. As a Supervisor, you will play a critical role in overseeing the day-to-day operations of our hotel, ensuring exceptional guest experiences and driving the success of our business.This is a full-time position with opportunities for career growth and development.
What you'll be doing- Supervising and coordinating the work of front desk, housekeeping, and other hotel staff to ensure efficient and high-quality service delivery
- Monitoring and maintaining hotel standards, policies, and procedures across all departments
- Handling guest inquiries, complaints, and feedback, and resolving issues in a timely and professional manner
- Assisting with the planning and implementation of hotel events and promotions
- Preparing and analysing operational reports to identify areas for improvement
- Supporting the Hotel Manager in the overall management and strategic direction of the hotel
- Minimum 1 years of experience in a supervisory or management role within the hospitality industry
- Strong leadership and communication skills, with the ability to motivate and manage a team
- Excellent customer service orientation and problem-solving abilities
- Proficiency in hotel operations, including front desk, housekeeping, and food and beverage management
- Familiarity with hotel management software and experience in data analysis and reporting
- A passion for the hospitality industry and a commitment to delivering exceptional guest experiences
What we offer
At Buenas J Hotel, we are committed to providing a nurturing and supportive work environment for our employees. We offer competitive compensation, opportunities for professional development. Join our team and be a part of the growth and success of our hotel.
About us
Buenas J Hotel is a leading hospitality provider in the heart of Bacolod City, Negros Occidental. With a focus on delivering exceptional guest experiences, we have established ourselves as a premier destination for both business and leisure travellers.Our commitment to excellence, innovation, and sustainability has earned us a reputation as one of the most trusted hotel brands in the region.
Apply now and become a part of our dynamic team!
Iloilo, 42 km from Bacolod
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