Ignite Your Potential | Financial Blended Chat Account | Up to 26K | TTEC Lipa
Job Description
Your potential has a place here with TTEC's award-winning employment experience.As aChatCustomer Service Representative working onsite in Lipa,you'llbe a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all!
We'remaking it easy for you to connect with our recruiters and get hired faster. Stop by TTEC Lipa, Monday to Friday from 10am to 3pm atLevel 2 of Robinsons Place Lipa,MataasnaLupa.
WhatYou'llDo
Do you have a passion for helping others and giving them peace of mind In this role,you'llwork to resolve customer issues via chat services including chat, text, email, social media, directmessaging,as well as other nonverbal platforms. Whetherit'sgetting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile,you'llbe the difference between their customer experience being just average or an exceptional one.
During a Typical Day,You'll- Answer incoming communications from customers
- Connect and resolve issues with customers using written communication only
- Completed 2 years in college orequivalent
- At least6 monthscall centerexperienceorwithbackgroundin lending or financial services
- Recognize,applyand explain your product or serviceknowledge
- Computer experience
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back isencouraged
- A global team of curious lifelong learners guided by our companyvalues
- And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement,healthand wellnessincentives
Visithttps://mybenefits.ttec.com/for more information.