Business Operations VA
VA Masters Angeles Full-time
We’re looking for a highly organized and detail-oriented Business Operations VA to keep the daily operations of a growing business running smoothly. This role blends scheduling, task coordination, customer support, and administrative work—all while leveraging AI tools to streamline workflows and boost efficiency.
This is a fully remote role in a flexible, performance-driven environment where you’ll work with modern AI tools to optimize operations. You’ll be part of a supportive, growth-focused team with opportunities to take on more responsibilities as the business scales.
The ideal candidate thrives in a fast-paced environment, communicates with clarity, and adapts quickly to new systems.
Key Responsibilities:
- Oversee day-to-day operations to ensure smooth scheduling and task coordination
- Handle customer inquiries via phone, email, and chat with professionalism and care
- Maintain and organize customer records, appointments, and service requests in the CRM
- Provide administrative support including document handling and report generation
- Monitor workflows and introduce AI-powered tools to automate tasks and improve efficiency
- Track schedules, resolve conflicts, and manage operational changes as needed
- Communicate effectively with customers and internal teams to address issues quickly
- Analyze operational data and produce reports to identify areas for improvement
Core Requirements:
- Native English speaker with excellent verbal and written communication skills
- Proficient in AI tools and workflow software (experience with AI in operations is a plus)
- Strong organizational and multitasking abilities
- Background in scheduling, customer service, and admin support roles
- Ability to work independently in a fully remote environment
- Exceptional attention to detail and ability to follow structured processes
- Comfortable with CRM tools and communication platforms
Preferred Skills:
- Familiarity with AI-powered operational and automation tools
- Quick to learn and adapt to new software
- Prior experience working remotely in a fast-paced setting
- Strong problem-solving skills and effective task prioritization
This is a fully remote role in a flexible, performance-driven environment where you’ll work with modern AI tools to optimize operations. You’ll be part of a supportive, growth-focused team with opportunities to take on more responsibilities as the business scales.
If you’re an operations professional with a knack for efficiency and technology, we’d love to hear from you!
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