Collections Team Lead - Travel Outbound Collections (Quezon City) | Onsite
TASQ Quezon City Full-time
Start Date: ASAP
Type of Support: Voice
Work Arrangement: 100% Onsite (Quezon City)
Nature of the Account: Travel Outbound Collections
Type of Support: Voice
Work Arrangement: 100% Onsite (Quezon City)
Nature of the Account: Travel Outbound Collections
Shift Schedule | Restdays: US Business hours
Educational Requirement:
- Finished at least 2 years in college without back subject/s
Work Experience:
- At least have 2 years of experience as Team Lead
- Must have Collections experience
- Analyze workload and plan capacity according to company guidelines.
- Build and maintain strong customer relationships for satisfaction and loyalty.
- Manage customer credit proactively in collaboration with leadership.
- Work closely with Sales, Customer Service, and Data teams to ensure success.
- Oversee collections to improve receivables metrics.
- Ensure accurate and timely audit compliance.
- Handle and resolve escalations professionally.
Offshore Business ProcessingQuezon City
performance issues, motivation issues, and conflicts of the Teams
Requirements
• 3 years' experience as a Team Leader in a BPO environment
• Must know how to mentor staff
• Previous leadership/supervisory experience in a BPO environment/freight forwarding...
Monroe Consulting GroupTaguig, 15 km from Quezon City
to support its global operations. The company is looking for an experienced HR Lead with exposure working on a shared services environment and will be based in BGC, Taguig for a Hybrid Setup.
Main purpose of the job
• As a Shared Services Team Lead at our...
Our ClientsTaguig, 15 km from Quezon City
Bachelor’s degree in a relevant field or equivalent work experience
• Minimum 7 years of experience in administrative support roles
• At least 2 years of team leadership experience preferred
• Strong proficiency in Microsoft Office (Word, Excel, PowerPoint...