Virtual Assistant – Insurance Industry (Office Based)

Experience Level:

1. 2 Years Relevant Experience

Job Description:

We are a dynamic and fast-growing newly startup BPO VA company seeking a detail-oriented and proactive Virtual Assistant to support our daily operations. The ideal candidate will have prior experience in the insurance industry, excellent communication skills, and the ability to manage multiple administrative tasks efficiently.

Key Responsibilities:

• Assist with client communications (email, phone, chat)
• Schedule appointments and follow-ups with clients and agents
• Prepare and manage insurance documents, quotes, and policy updates
• Data entry and maintenance of CRM and insurance platforms
• Track renewals, claims, and underwriting requirements
• Perform internet research and other administrative duties as needed
• Liaise with insurance carriers and internal teams

Qualifications:

• At least 1 year of experience as a Virtual Assistant (insurance background preferred)
• Strong organizational and multitasking abilities
• Excellent English communication skills (written and verbal)
• Proficiency in MS Office, Google Workspace, and CRM tools
• High attention to detail and confidentiality
• Familiarity with U.S. insurance terms and processes is a plus

Work Schedule:

• Monday to Friday
• U.S. business hours (Night Shift – PH Time)

Compensation & Benefits:

• Competitive monthly salary (PHP 25K-35K/Month)
• Paid Philippine holidays
• Work from Home Option will be offered in the future
• Long-term employment and career growth opportunities

How to Apply:

Submit your updated resume with a short cover letter detailing your experience in the insurance industry. Only shortlisted candidates will be contacted for an interview.