Lead ServiceNow Engineer (Permanent WFH and Night Shift)

apartmentScalable OS placeQuezon City scheduleFull-time calendar_month6/27/26

SUMMARY

The ServiceNow Architect serves a dual role as both platform architect and senior developer. This role is responsible for designing scalable, secure, and supportable ServiceNow solutions while also actively contributing to complex development and integrations.

This position plays a critical role in ensuring the ServiceNow platform supports Managed Services requirements across all teams.

JOB RESPONSIBILITIES

Design ServiceNow architecture aligned to Managed Services business objectives
Lead development of complex workflows, integrations, and automations
Serve as technical authority for ServiceBridge and eBonding implementations
Define platform standards, development patterns, and integration frameworks
Perform senior-level development including scripting, APIs, and data integrations
Review and approve technical designs and code from other developers
Partner with Internal IT architects to ensure alignment and avoid conflicts
Support platform performance, scalability, and security best practices
Provide technical guidance and mentorship to developers

QUALIFICATIONS

7+ years of ServiceNow development experience
Deep expertise in Flow Designer, IntegrationHub, Scripted APIs, and custom applications
Strong understanding of ITSM, CMDB, and platform architecture
Experience integrating ServiceNow with external platforms and client systems
Nice to have
ServiceNow Certified Technical Architect (CTA) or progress toward CTA
Experience in MSP or Managed Services environments
Strong knowledge of REST/SOAP, JSON, OAuth, and enterprise integrations

JOB REQUIREMENTS

Should be willing to accept a long-term work-from-home arrangement.
Should be amenable to a permanent night shift schedule.

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