Sales Operations Specialist | 65K Salary Package

apartmentSelect VoiceCom placeCebu calendar_month 

Select VoiceCom is currently looking for a Sales Operations Specialist to start ASAP!

Select VoiceCom is an American and Australian owned company providing BPO services from its offices in Cebu IT Park. We recently celebrated our 16th Anniversary. While our main goal is to provide first class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of.

We want all of our employees to proudly say “I work at Select VoiceCom and think it’s a great place to work!”.

The owners and managers at SVC care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make it beneficial for our employees. If you are considering a move from your current job or want to build a new career with an opportunity to learn and grow, then we urge you to apply with us today and join the growing SVC family.

You won’t regret it!

Check out our Facebook page: www.facebook.com/selectvoicecomph

What you’ll get:

  • Php65,000 Salary Package

Plus enjoy the following benefits:

  • Medical/Dental coverage (HMO) after 1 month* + FREE HMO coverage for 1 dependent after 6 months
  • Life insurance program
  • Free weekly in-house massage
  • Cash incentives of (Php5,000) for successfully referring your friends and relatives to join SVC
  • Career development
  • Service incentive leave program
  • Annual salary increase based on performance
  • Fun and family-like working environment
  • Quarterly team outing
  • Free flowing coffee and hot chocolate
  • Cozy sleeping lounge and canteen plus entertainment area
  • Excellent office location in Cebu IT Park
  • Terms and conditions apply.

Job overview:

We are looking for a detail-oriented Sales Operations Specialist who will report to our clients Head of Revenue & Sales Operations (HRSO). This crucial role maintains the integrity of lead data, directly impacting sales and marketing efficiency.

The ideal candidate has strong experience with CRM systems (specifically HubSpot) and a proven track record in data management and lead enrichment. This hands-on role requires ensuring data is accurate, complete, and action-ready.

Responsibilities:

The Sales Operations Specialist will be responsible for the following key areas:

  1. Lead Data Audit and Cleanup
  • Audit and clean existing lead data in HubSpot for accuracy and adherence to standards.
  • Update leads by applying specific "Market" and "Competitor" property data and standardizing fields.
  • Systematically de-duplicate and merge company/contact records using HubSpot tools or third-party solutions to ensure a single source of truth.
  1. New Lead Sourcing and Ingestion
  • Lead Sourcing: Following a schedule, proactively source new prospect leads from platforms, such as BuiltWith, based on criteria defined by the HRSO.
  • Data Enrichment and Preparation: Enrich newly sourced leads using a variety of tools to ensure all necessary contact, company, and firmographic details are captured and validated.
  • HubSpot Upload: Prepare and upload enriched lead lists into HubSpot, ensuring correct formatting, de-duplication, and mapping to appropriate properties and lists.
  1. Ad-hoc Enrichment and Data Loading
  • On-Demand Enrichment: Perform ad-hoc data enrichment requests from sales teams, often involving large spreadsheets, leveraging tools such as SeamlessAI or ZoomInfo.
  • Data Validation and Loading: Validate the enriched data for accuracy and consistency before performing bulk or individual uploads into the HubSpot CRM.
  1. Performing other audits and tasks as assigned by the HRSO

Requirements:

  • Minimum 1 year of hands-on CRM experience. HubSpot is a major plus, but we are open to experts in similar platforms who can pivot quickly.
  • Expert-level proficiency in Excel/Google Sheets (VLOOKUPs, Pivot Tables, Data Cleaning).
  • Experience with Lead Enrichment tools (BuiltWith, SeamlessAI, ZoomInfo preferred; or equivalents like Apollo/Lusha).
  • Expertise in ensuring all team members are working from the same accurate data set.
  • Ability to explain data logic to Sales and Marketing stakeholders.
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