Cashiering Supervisor - PET LOVERS CENTRE
About the role
We are seeking an experienced and dedicated Cashiering Supervisor to join the Pet Lovers Centre team at Robinsons Handyman Inc. This is a full-time position based in Robinsons Place Tagaytay City, Cavite. As Cashiering Supervisor, you will be responsible for overseeing all cashiering operations, ensuring accuracy, efficiency, and excellent customer service at our point of sale.This role is critical to maintaining smooth retail operations and directly impacts the customer experience and financial integrity of our department.
Key responsibilities- Supervise and manage cashiering staff, ensuring they adhere to company policies and procedures
- Monitor cash registers and point-of-sale systems to ensure accurate transactions and minimal discrepancies
- Train and mentor cashiers on proper checkout procedures, customer service excellence, and loss prevention techniques
- Handle customer inquiries and complaints at the point of sale with professionalism and efficiency
- Conduct daily cash reconciliation and prepare accurate cash reports for management review
- Manage till floats and ensure proper cash handling security protocols are followed
- Monitor inventory at checkouts and coordinate with stock teams for timely replenishment
- Maintain cleanliness and organization of the cashiering area
- Identify operational issues and implement solutions to improve efficiency and reduce queuing times
- Support the department manager with administrative tasks and performance reporting
- Minimum 2-3 years' experience in a cashiering supervisory role or similar retail management position
- Proven experience managing and supervising cashiering teams in a retail environment
- Strong numerical and analytical skills with the ability to manage cash and produce accurate financial reports
- Proficiency with point-of-sale (POS) systems and retail technology
- Excellent customer service skills with the ability to handle difficult situations with composure
- Strong organisational and time management abilities
- Knowledge of loss prevention and cash handling security procedures
- Ability to work flexible hours, including weekends and public holidays as required
- Professional communication skills and a team-oriented approach
- Familiarity with the pet retail or consumer products sector is advantageous
What we offer
Robinsons Handyman Inc is committed to supporting the career development and wellbeing of our employees. We offer competitive remuneration, opportunities for professional growth within the retail management sector, and a supportive work environment.We provide training and development programmes to enhance your skills and advance your career. Our team enjoys a collaborative culture where your contributions are valued and recognised. We also offer standard employee benefits in line with industry practices and encourage work-life balance through flexible scheduling where possible.
About us
Robinsons Handyman Inc is a leading retailer in the consumer products sector, with a specialized focus on pet care and related services. At Pet Lovers Centre, we are passionate about providing high-quality products and exceptional service to our customers and their beloved pets.We operate with integrity, customer focus, and a commitment to operational excellence. Our team is dedicated to creating a welcoming shopping experience for pet enthusiasts throughout Cavite and beyond. We pride ourselves on our knowledgeable staff, quality product selection, and strong community connections within the pet-loving community.
Apply now
If you meet the above criteria and are interested in joining our team as a Cashiering Supervisor at Pet Lovers Centre, we encourage you to submit your application. Please send your CV, a cover letter outlining your relevant experience, and any supporting documentation to the Robinsons Handyman Inc Human Resources Department.We look forward to hearing from you.