Clinic Receptionist

The Clinic Receptionist is responsible for providing excellent customer service by welcoming clients, managing appointments, and ensuring a smooth front desk operation in a professional aesthetic clinic environment.

Key Responsibilities:

• Greet and assist clients in a warm, friendly, and professional manner
• Manage appointment scheduling, confirmations, and follow-ups
• Answer phone calls, inquiries, and online messages promptly
• Maintain client records and ensure accurate data entry
• Handle payments, issue receipts, and assist with basic billing
• Coordinate with therapists, nurses, and doctors regarding schedules
• Ensure the reception area is clean, organized, and presentable
• Promote clinic services, packages, and ongoing promotions
• Assist in client retention through excellent service and communication

Qualifications:

• Bachelor’s degree or relevant experience preferred
• Experience in a clinic, spa, or customer service role is an advantage
• Strong communication and interpersonal skills
• Well-groomed and professional appearance
• Knowledge of aesthetic treatments is a plus
• Proficient in basic computer applications and scheduling systems