AU Loan Administrator | Work From Home | Day Shift | Day 1 HMO | Weekends Off

apartmentEMAPTA placeQuezon City scheduleFull-time calendar_month 

Take Ownership of Complex Loan Structuring in a High-Trust Environment

Behind every successful loan is precision, policy mastery, and strategic support. As an AU Loan Administrator, you enable brokers to structure winning deals and navigate complex lending frameworks. Build a long-term global career with Emapta, where top 1% talent thrives through premium support, stability, and meaningful impact.

Role Snapshot

Employment Type: Full time
Shift: Day shift, Weekends off

Work Setup: Permanent Work From Home

Exciting Perks Await!
  • Day 1 HMO coverage with free dependent
  • Competitive Salary Package
  • Permanent WFH arrangement
  • Day shift schedule
  • Fixed weekends off
  • Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
  • Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
  • Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
  • Unlimited opportunities for employee referral incentives across the organization
  • Standard government and Emapta benefits
  • Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
  • Fun engagement activities for employees
  • Mentorship and exposure to global leaders and teams
  • Career growth opportunities
  • Diverse and supportive work environment
The Qualifications We Seek
  • Minimum 1-2 years of experience in residential lending
  • At least 1-2 years of administrative support experience in the AU mortgage industry, including credit management
  • Hands-on experience with loan lodgement processes
  • Proficiency in ApplyOnline and property valuation tools (CoreLogic)
  • Proficiency in Microsoft Excel
  • Certificate IV in Financial Services (Finance/Mortgage Broking Management) or equivalent is highly preferred
  • Strong understanding of lending terminology, policies, and regulations
  • Excellent problem-solving and troubleshooting skills
  • Strong written and verbal communication skills
  • High attention to detail and accuracy
  • Strong task prioritization and ability to manage shifting deadlines
  • Self-managed with the ability to handle multiple priorities
  • Critical thinker with a proactive approach
  • Professional, personable, and relationship-focused
  • Team player with a results-driven mindset
Your Daily Tasks
  • Interpret, clarify, and implement product changes and lender policy updates
  • Provide support to the broker network via email, telephone, and forums
  • Offer SME advice to brokers, helping structure deals and navigate lending policies
  • Troubleshoot product and policy issues as they arise
  • Communicate lender updates and changes to the franchise network

About the Client

Our client is a well-established Australian mortgage broking network with over 30 years of industry leadership, helping individuals and businesses secure home, investment, and business financing solutions. They operate a nationwide network of more than 1,000 brokers with access to thousands of loan products from over 40 lenders.

Recognized as the #1 Australian brokerage in 2023, they continue to deliver trusted, client-focused advice and have strengthened their market position through strategic growth and integration within a leading digital property group.

Join the Top 1% Talent. A better career. A better life.

Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and a finalist in the 2026 Inspiring Workplaces Awards Asia, Emapta offers more than opportunities -- it provides a career environment where people thrive.

Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.

Apply now and experience the difference!

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