Product Owner – Business Analyst (Commercial P&C Insurance)
RCG Global Services Manila
Job Description
About the Role
We are looking for a Product Owner – Business Analyst with strong expertise in commercial property & casualty (P&C) insurance to lead the design and delivery of a modern Policy Administration System (PAS).
In this role, you will act as the bridge between business and technology, owning the product backlog and shaping scalable, configurable insurance capabilities. You will play a key role in building a greenfield platform, reimagining insurance processes rather than replicating legacy systems.
If you are passionate about insurance product innovation, Agile delivery, and digital transformation, we'd love to hear from you.
What You'll Do
Product Ownership- Own, prioritize, and manage the product backlog to deliver maximum business value
- Define product vision, roadmap, and release priorities
- Lead discovery efforts to identify opportunities for innovation and process improvements
- Translate business needs into epics, features, and user stories with clear acceptance criteria
- Design and document end-to-end insurance workflows, including:
- Quoting & rating
- Underwriting
- Policy issuance & servicing
- Renewals, endorsements, cancellations, and reinstatements
- Develop process flows, decision tables, business rules, and data mappings
- Contribute to the design of insurance products, including:
- Coverages, limits, and deductibles
- Rating structures and underwriting rules
- Forms, eligibility, and regulatory compliance
- Jurisdiction-specific variations
- Act as Product Owner within Agile teams, participating in:
- Sprint planning & backlog refinement
- Daily collaboration with developers and QA
- Sprint demos and retrospectives
- Make timely decisions to remove blockers and ensure delivery momentum
- Facilitate workshops and design sessions with business and technical stakeholders
- Align cross-functional teams and drive decisions to closure
- Communicate complex insurance concepts clearly to both business and IT audiences
- Support implementation activities, including:
- Product configuration and integration design
- Testing, defect triage, and UAT
- Go-live readiness and post-production support
What We're Looking For
Required Experience- 6+ years in Product Ownership, Business Analysis, or Insurance Consulting
- 5+ years in Commercial P&C Insurance
- 3+ years working on policy lifecycle capabilities (quote-to-bind, servicing)
- 2+ years experience with packaged PAS platforms, such as:
- Guidewire PolicyCenter
- Duck Creek Policy
- Insurity, Majesco, or Sapiens
- Strong knowledge of at least two commercial P&C lines, such as:
- Commercial Property
- General Liability
- Commercial Auto
- Workers Compensation
- Businessowners (BOP), Umbrella/Excess
- Proven experience working as a Product Owner or closely aligned role
- Strong understanding of Agile methodologies and product lifecycle management
- Ability to prioritize competing demands and deliver incremental value
- Strong analytical and product-thinking mindset
- Ability to design future-state solutions and challenge legacy processes
- Excellent communication, facilitation, and stakeholder management skills
- Experience with greenfield PAS initiatives or digital transformation programs
- Background in platform modernization or reusable product design
- Experience working in global, distributed Agile teams
- Night Shift Schedule
- Hybrid - 2 days per week onsite
- Makati City
- Be part of a high-impact transformation initiative in the insurance space
- Work on a next-generation policy administration platform
- Collaborate with a dynamic, cross-functional team
- Opportunity to influence product strategy and innovation
- WFH setup, Joining goodies, Recreational activities, Maternity leaves, Paternity leaves, Annual leaves, Rewards & recognition, Course reimbursements, Performance bonus, Health & insurance, Health insurance, Life insurance
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