AU Loan Administrator | Work From Home | Day Shift | Weekends Off | Day 1 HMO

Optimizing Loan Accuracy and Strengthening Broker Partnerships in a Premier AU Mortgage Network

This is a long-term global career with Emapta, built for top 1% talent seeking global exposure and meaningful industry impact.

• Employment Type: Full-time
• Work Setup: Permanent Work From Home
• Shift: Day Shift, Weekends Off

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Permanent WFH arrangement
• Day shift schedule
• Fixed weekends off
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

• 1 to 2 years of experience in residential lending
• At least 1 year of administrative support experience in the AU mortgage industry, including credit management
• Proficiency in ApplyOnline and property valuation tools such as CoreLogic
• Proficiency in Microsoft Excel
• Certificate IV in Financial Services (Finance/Mortgage Broking Management) or equivalent highly preferred
• Hands-on experience with loan lodgement processes
• Strong understanding of lending terminology, policies, and regulations
• Excellent problem-solving and troubleshooting skills
• Strong written and verbal communication skills
• High attention to detail and accuracy
• Strong task prioritization skills and the ability to manage shifting deadlines
• Ability to work independently while handling multiple priorities
• Strong critical thinking skills with a proactive approach
• Professional, personable, and relationship-focused mindset
• Collaborative team player with a results-driven attitude

• Interpret, clarify, and implement product changes and lender policy updates
• Provide support to the broker network via email, telephone, and forums
• Offer subject-matter advice to brokers on deal structure and lending policies
• Troubleshoot product and policy issues as they arise
• Communicate lender updates and changes to the franchise network

About the Client

The role aligns with a broader, established brokerage ecosystem known for decades of success in helping Australians secure home, investment, and business loans through trusted advisors and nationwide support.

Join the Top 1% Talent. A better career. A better life.

Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.

Apply now and experience the difference!