IT Product Director

GENERAL RESPONSIBILITIES:

Integrates usability studies, research, and market analysis into product requirements to enhance user/client satisfaction.

DUTIES AND RESPONSIBILITIES:

• Lead and oversee product strategy, and go-to-market initiatives, and identify market-driven product opportunities.
• Proactively seek new business opportunities and establish strategic local and international partnerships/licensing.
• Critically evaluate and enhance research and analysis conducted by the product team.
• Approve or make critical product decisions throughout the development lifecycle.
• Ensure product competitiveness by defining pricing, design offerings, and creating a product roadmap.
• Develop and manage processes for a scalable product portfolio.
• Oversee delivery operations that impact the product's profitability.
• Monitor the external environment for emerging technologies and assess their potential impact on the organization.
• Create reports, and technology roadmaps, and share insights with others.

• Conducts regular evaluation of product portfolio to identify growth opportunities & measures the impact & success of past ventures
• Manages the organization’s product portfolio & release prioritization
• Identifies gaps & further opportunities in existing programs
• Provides strategic input into the company’s business plan
• Manages 3rd party partners – principals and vendors adjacent to the product

• Demonstrate a deep understanding of trends, user experience, market needs, and competition to define brand experience strategies.
• Analyze business indicators (revenue, profitability, market share) and take appropriate actions in collaboration with marketing and corporate strategy.
• Position the product in the market, generate leads, and provide sales collaterals.

• Ensure the sales team can effectively sell the product and generate revenue.
• Serve as a product subject matter expert for the sales team.
• Manage sales support activities, including product enablement, proposal development, client presentations, and deal closure.
• Work closely with the sales team to provide customer support and advice.
• Ensure reliable cost, effort, and risk estimates, and create effective project plans.
• Establish metrics to track performance and support continuous improvement of sales support activities.

• Build a high-performing team of product managers through effective people management and providing strategic direction.
• Provide guidance, coaching, and professional development to ensure team success.
• Define and track key performance indicators (KPIs) to measure the success of products and solutions, making data-driven decisions to optimize outcomes.

JOB SPECIFICATIONS:

• Education – At least with a Bachelor’s or Master’s Degree in IT, Computer Science, Engineering, or any related discipline. MBA is a plus but not required. Certified Product Manager (CPM) or New Product Development (NPD) Professional Certification is a plus
• Related Experience – 7-10 years of extensive experience in product management with a track record of delivering successful products and solutions in a business-to-business, large/strategic customer segment. 5+ years of which are in managing product teams and collaborating with cross-functional teams (Sales, Marketing).
• Experience in roles with the responsibility and expertise for the successful productization of solutions.
• Exposure to project management, implementation, managed services, application support, and systems integration is a plus
• Experience working in a fast-paced, dynamic environment.

• Strong leadership skills and experience managing cross-functional teams.
• Excellent strategic thinking, analytical, and problem-solving abilities.
• Effective communication and collaboration skills, both internally and externally.
• Demonstrated understanding of technology trends and their application to product innovation.
• Ability to make informed decisions under pressure and adapt to changing circumstances.
• Excellent customer service
• Strong interpersonal and organizational skills
• Able to work independently and in a team environment