[ref. d3183824] Telus International - Salesforce Developer
TELUS Digital Pasig Full-time
About the Role We are seeking an experienced Salesforce Administrator/Developer with strong expertise in Configure, Price, Quote (CPQ) solutions, particularly Zuora CPQ integration with Salesforce. This role will be responsible for managing and optimizing our Salesforce ecosystem with a focus on our quote-to-cash processes.
Key Responsibilities:
- Design, implement, and maintain Salesforce CPQ solutions that align with business requirements ● Configure and customize Zuora CPQ integration with Salesforce platform
- Gather and analyze business requirements to establish project estimates and recommend high-level solutions
- Manage product catalogs, pricing rules, and quote templates within the CPQ system
- Develop and maintain custom objects, workflows, and automation processes
- Provide technical support and training to end-users
- Ensure system security and data integrity
- Create and maintain documentation for processes and configurations
Required Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field
- 3+ years of experience with Salesforce.com platform, including Sales Cloud and Service Cloud
- Proven experience with CPQ implementation and configuration (Zuora CPQ experience preferred)
- Current Salesforce Administrator certification (Platform Developer I certification a plus)
- Strong understanding of quote-to-cash processes and subscription-based business models
- Experience with Apex, Visualforce, and Lightning components
- Proficiency in data migration, integration, and API technologies Technical Skills:
- Salesforce Sales Cloud and Service Cloud
- Zuora CPQ or similar CPQ solutions
- Salesforce configuration and customization
- APEX programming
- Lightning Component Framework
- Integration tools and REST APIs
- Data modeling and business process automation Preferred Skills:
- Experience with Zuora Billing integration
- Knowledge of subscription management and recurring revenue models
- Additional Salesforce certifications (Advanced Administrator, CPQ Specialist)
- Experience with other Salesforce products (Revenue Cloud, Platform Events)
- JIRA and Agile methodology experience
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