Administrator & Marketing Assistant | Work from Home

We’re Hiring: Administrator & Marketing Assistant!

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!

Attach this together with your updated CV to become a priority applicant!

Schedule: Morning Shift

Job Description:

We are seeking a highly organised and proactive Marketing & Administration Assistant to support marketing, client communication, and administrative operations. This role plays an important support function, helping maintain systems, coordinate marketing activities, and ensure administrative processes run smoothly.

Key Responsibilities

• Assist with promoting Fur Elise hampers, the ABC Directory, and the company through various marketing activities.
• Schedule and maintain social media posts across multiple brands, including the company, Frenchmead, Fur Elise, and the ABC Directory.
• Prepare and send newsletters via MailChimp for the company and Frenchmead.
• Support cross-promotion of services by contacting existing customers about additional services offered within the group.

• Maintain and update the company CRM system, including adding contacts, updating client statuses, and updating client communication templates once implemented.
• Send documents such as engagement agreements, authorities, and letters to clients using Adobe Sign following established procedures.

• Assist with client follow-ups for outstanding information such as bank statements or timesheet approvals.
• Help manage the accounts email inbox, allocating and organising tasks through ClickUp or similar systems.

• Download supplier invoices from Bunnings and other supplier portals.
• Download and organise bank statements and ICA documentation.
• Assist with checking supplier statements for client accounts.
• Download and organise call recordings from the Levit8 system.

• Maintain the subcontractor directory for the ABC Directory by verifying licences, confirming Australian addresses, and tracking contractor availability, service areas, and work dates.

• Send reminders through the Simple-T system for employees to submit timesheets for approval.
• Assist with maintaining organised digital files and administrative records.
• Provide general administrative support to the team as required.

Qualification and requirements:

• Previous experience in an administration, marketing assistant, or office support role.
• Strong organisational and time management skills.
• High attention to detail and accuracy when managing data and documentation.
• Basic experience with marketing tools such as MailChimp and social media platforms.
• Comfortable working with systems such as Excel, Adobe Sign, CRM software, and online portals.
• Strong written and verbal communication skills.
• Ability to follow procedures and manage multiple tasks effectively.

• Experience supporting a professional services or accounting environment.
• Familiarity with project or task management tools such as ClickUp.

Non-negotiable skills & requirements:

• Previous experience in an administrative, marketing assistant, or office support role.
• Basic experience with marketing tools such as MailChimp and social media platforms.
• Comfortable working with systems such as Excel, Adobe Sign, CRM software, and online portals.

Perks & Benefits (Work From Home):

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Flexible leave credits which may be used for vacation, emergency and sick leaves
• Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
• Endless opportunities for career advancement
• Annual Performance Review with Salary Increase
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Tech-on-wheels Support
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• International career growth and connections
• Unlimited cash incentives for hired referrals
• Mental Wellness Employee Assistance program through Lifeworks
• In-house psychiatrist available to support employees' well-being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

• Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
• Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**