Customer service assistant
Mandaluyong
Job Description
Posted on 28 July 2026
The Christmas Registry Clerk is responsible for delivering personalized customer service by promoting and supporting the store’s Christmas Registry program. This role highlights the benefits and guidelines of the registry while showcasing the store’s wide range of products.The Clerk helps customers create a magical holiday wishlist experience, ensuring their shopping journey is memorable and enjoyable.
Key Responsibilities:- Customer Engagement: Provide warm, attentive service to customers interested in the Christmas registry, ensuring a positive and festive shopping experience.
- Registry Promotion: Educate customers on the benefits of the registry program, including special offers, exclusive items, and personalized support.
- Product Knowledge: Recommend and showcase products that enhance customers’ holiday celebrations, assisting them in selecting wishlist items.
- Guidelines Communication: Clearly explain program guidelines to help customers maximize their registry experience.
- Registry Assistance: Support customers in creating, managing, and updating their registries with accuracy and attention to detail.
- Follow-Up Support: Maintain customer communication post-registration, addressing questions or changes to ensure satisfaction.
- Team Collaboration: Partner with the registry team and other store departments to deliver seamless service and a cohesive holiday shopping environment.
Qualifications/Requirements
Qualifications:- Brand Ambassador Skills: Enthusiasm for representing the store’s brand—whether as a first-time role or with experience—by creating positive customer experiences and driving brand awareness.
- Customer Service Experience: Previous experience in retail or customer service preferred.
- Communication Skills: Excellent verbal communication and a friendly, approachable demeanor.
- Product Knowledge: Familiarity with store merchandise and a passion for helping customers find the perfect gifts.
- Organizational Skills: Strong ability to manage multiple registries and requests efficiently.
- Team Player: Collaborative mindset and ability to thrive in a fast-paced environment.
Work location
CITY OF MANDALUYONG, NCR, SECOND DISTRICT
Remarks
No additional remarks
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