Customer Support Expert – Automotive BPO | Onsite | Night Shift | At least 35k - Quezon City
Customer Support Expert – Automotive BPO
- Onsite in Alabang | Night Shift | Start Dates: July 28 or August 4
- Pinnacle Intelligence
About the Company
Pinnacle Intelligence is a premier outsourcing partner for U.S.-based automotive businesses. We specialize in customer-centric solutions for sales, service, and parts departments in car dealerships. At Pinnacle, we believe that clarity, empathy, and strong rapport are key to providing world-class customer service — and we’re looking for individuals who can deliver exactly that.
Job Highlights✅ Salary: Competitive (based on experience and qualifications)
✅ Career growth in a specialized customer support team✅ Night shift, onsite in Alabang (Filinvest, Northgate)
✅ Full virtual recruitment process
✅ Immediate hiring: Start on July 28 or August 4
Job Description
We’re hiring passionate and customer-focused Customer Support Experts to deliver outstanding service for our U.S. automotive accounts. Whether you’re supporting service appointments or vehicle inquiries, your ability to build rapport, show empathy, and provide customer-centered care will define your success in this role.
Key Responsibilities- Handle inbound and outbound calls with professionalism and warmth
- Provide timely, accurate, and compassionate assistance to customers
- Build trust and rapport while resolving concerns and answering inquiries
- Coordinate with dealership teams to schedule appointments, follow up on service needs, and document customer interactions
- Minimum of 1–2 years' experience in BPO, Business Development Center (BDC), or automotive customer service
- A customer-first mindset with a strong ability to build rapport over the phone
- Excellent English communication skills with a neutral or American accent
- Willing to work onsite in Alabang on a night shift
- Work with a stable, U.S.-based automotive brand
- Join a team that prioritizes customer care, support excellence, and growth
- Competitive salary and clear career advancement opportunities
- Virtual recruitment process for your convenience
- Apply Today!
Send your updated resume to [email protected] or submit your application here on JobStreet. Start dates available on July 28 and August 4 — apply while slots last!