Deputy Manager - Voice & Accent Training
Rationalz S&S (India) LLP Quezon City
Job Description
Job Title: Deputy Manager - Voice & Accent TrainingLocation: Bridgetowne
Work Mode: Onsite, Shifting
Job Requirements- Must be amenable to work 100% onsite at our WNS Bridgetowne Site
- Must be amenable to work on a shifting schedule
- Should be sound and highly proficient in English
- Should have prior experience in Communication Cultural Soft Skills V&A Training both in terms of facilitation and having led a team for the said function
- Drive and improve Spoken and Written English Communication voice Chat Email and Floor Support for on time and quality delivery
- Conduct TNI and TNA to program the modules as per the process needs
- New Hire Training on Spoken and Written Communication Customer Service and Cultural Alignment for Pre Process batches Conduct TNA through NPS CSAT
- Quality analysis conduct TNI through floor interventions
**********Quezon City
Job Description
Job Title: Deputy Manager - Ops
Location: Bridgetowne
Work Mode: Onsite, Shifting
Job Requirements
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Job Description
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