Customer Care Ambassador – USRN
SupportZebra Cagayan de Oro Full-time
Job Opening: Customer Care Ambassador – USRN (California License Required)
Remote | Full-Time | Shifting Schedule
We’re looking for a US Registered Nurse with an active California license to join our team as a Customer Care Ambassador—delivering exceptional virtual care and support to patients across the US.
What We’re Looking For- Active USRN License in California (Required)
- ICU or Emergency Room experience
- Knowledge in Hospice Care
- Provide compassionate, expert assistance to patients and families over the phone
- Support symptomatic/asymptomatic concerns and recommend pharmacologic and non-pharmacologic options
- Coordinate with US-based nurses for medication refills and medical equipment needs
- Review patient charts in line with QAPI standards
- Ensure accurate documentation and follow-ups
- Participate in training, team huddles, and performance reviews
- Contribute to continuous process improvement
- Strong communication and active listening skills
- Calm under pressure with a patient-first mindset
- Proficient with CRM tools and healthcare systems
Join a team that values empathy, excellence, and accountability. If you’re a California-licensed USRN ready to make a difference from wherever you are—apply now.
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