[ref. r90809024] Quezon City - Customer Relations Associate - CCFS Collections
Customer Relations Associate - CCFS Collections
Job no: 494913Work type: Full-time
Location: Manila, Manila - Makati City
Categories: Collections, Customer Service & Call Centre
Join our Credit Corp Financial Services (CCFS) Team today! Be a Customer Relations Associate in collections
What you will be doing- You will be the front line of our debt collection business playing a key role across our organization.
- You will be a problem solver, so if you are curious and motivated to find answers, this job is for you!
- You will be given a portfolio of accounts and will spend half your time investigating leads to trace and locate Customers and the other half negotiating to support Customers and find a sustainable way to resolve their financial problems.
This is an onsite job with very easy access to:
- EDSA main road from Ayala Makati.
- Ayala Malls & Supermarkets
- Coffee shops and Restaurants
- Public parking spaces
- Public Transportation & Terminal (Literally next to it!)
- MRT Ayala Station
- Jeepney, Bus and other PUV transportation
- Taxi stop
We are accessible to everything.
What's in it for you?- Fixed dayshift and weekends off (Spend time with family and friends on weekends).
- Paid extensive and structured training before you start the role
- Free self-development training workshops/programs and a big chance for career progression.
- Awarding ceremonies - Get recognized and rewarded for your hard work even on your first few months with us.
- Monthly performance incentives : Uncapped cash bonuses.
- Free life insurance on day 1
- HMO coverage plus free dependents.
- Free fresh fruits weekly.
- Exciting Company events.
- Retirement package
- Work-life balance in a culture-friendly environment
- Competitive starting salary package with additional incentives available straight out of training!
We pay for performance. Earn your keep along the way to your successful career with us.
All of our leaders started off as a Customer Relations Associate so career progression is not just hearsay. We practice what we preach.
What are we looking for?- Willing to work at our Ayala Makati office
- Proficient in English (Verbal/written)
- Confident, assertive, persuasive and resilient
- Competitive, results-driven and hungry for success
- Good problem solving abilities
- Willing to be flexible with the assigned dayshift schedule (Earliest time 5:30am onwards)
- Required to work on PH Holidays (With holiday pay) and AU Holidays. .
- Proven record of being reliable and committed
- Basic computer knowledge and internet navigation/researching abilities
IMPORTANT
Must have their authenticated documents or IDs that support SSS, Philhealth, Pagibig, TIN numbers and at least 2 valid IDs ready before applying
You don't have to be mean to be in Collections! We value work attitude over years of experience so prior collections experience is not required. And if you feel you have what it takes to do the job, we would love to hear from you.
Apply today! Your next career adventure awaits you !
Advertised: 17 Jul 2025 Singapore Standard TimeApplications close:
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