Customer Service Representative | Deliver Outstanding Customer Experiences Daily
Job Description:
We are seeking a motivated and customer-focused Customer Service Representative to join our dynamic team. In this role, you will serve as the first point of contact for our clients, delivering excellent service and support through various communication channels.The ideal candidate is a strong communicator, a problem-solver, and is passionate about creating positive customer experiences.
Key Responsibilities:
Respond to customer inquiries via phone, email, and chat in a timely and professional manner
Provide accurate information about products, services, and company policies
Resolve customer issues and complaints with empathy and efficiency
Collaborate with other departments to ensure customer satisfaction and service consistency
Stay updated on product knowledge and internal processes to provide top-tier support
Qualifications:
At least high school or senior high school graduate
Proven experience in customer service or a related field preferred
Excellent verbal and written communication skills
Strong problem-solving abilities and attention to detail
Ability to multitask and work under pressure
Proficient in using computers, customer support software, and office applications
Bring the following:
2 copies of Resume
1 Valid ID
Vaccination Card